Privacy

Owner accounts

You can create an account on the sign-in page, or when you claim or add a business. It holds your name, a confirmed email address and your phone number, and a password if you set one (you can also sign in with a code we email you). We use them to sign you in, review your claim, and contact you about your listing.

By entering your phone number you agree Go Local AV may call and email you about your listing and offers, such as Premium. Texts are a separate, optional choice (see our SMS terms). We keep a record of what you agreed to and when.

Suggestions and requests

Anyone can suggest a business without an account. We ask for the business’s name and city and, if you know them, what it does, its phone or website and why you like it. We don’t ask who you are. We may reach out to the business and share why you like it.

When you send a request to a business, we pass your message and contact details to that business so it can reply.

Who sees it

The Go Local AV team sees what you send. Service providers that host the site, store our records or deliver our emails and texts handle it only to provide those services. We do not sell your information. We do not sell, rent or share mobile numbers, SMS opt-in data or consent with third parties or affiliates for marketing or promotional purposes.

To limit spam, the site turns your internet address into a code that changes daily and can’t be turned back into the address. It is used only for rate limits.

Visits and Google Analytics

To see how many people visit and how they find us, we use Google Analytics. It sets cookies and records the pages you view, how you arrived, that a form was sent (not what you typed), your device, browser and language, and your approximate city. It keeps this for 14 months. Google’s advertising features are off, and we don’t sell or share it. See how Google uses information from sites that use its services.

If your browser sends Global Privacy Control or Do Not Track, Google Analytics doesn’t load. You can also block cookies or install Google’s opt-out add-on.

Google reviews on listings

Some Premium listings show reviews from Google Maps. When you scroll to them, our server asks Google for them, and your browser loads the reviewers’ profile pictures from Google, so Google sees your internet address. We don’t keep the reviews. The Google Maps Additional Terms of Service and the Google Privacy Policy apply to them.

Your choices

We keep what you send while we’re in touch about your listing. Requests you send to a business are kept so the business and our team can follow up, until you ask us to delete them. Email support@golocalav.com to see, correct or delete it, or to change what you agreed to. You can change your text choice on your account page.

Children and changes

The site isn’t meant for children under 13. If this notice changes, we’ll update this page and its date.